Sometimes government departments, agencies, or offices need additional personnel resources for a longer period of time. In these cases we can provide multi-skilled teams to work at client sites. From a management perspective, these teams are self-contained in that they include a supervisory structure while overall project direction comes from government personnel. This type of support frees government personnel to focus on policy issues while ensuring that both new and established programs operate efficiently.
Status reports are delivered frequently and in a timely manner. Paltech personnel regularly visit on-site teams and their government clients and maintain steady communication that ensures that any issues or new requirements are addressed quickly and completely.
One Federal Department, for example, asked Paltech to help plan, develop, organize, manage and staff its central training organization, providing common-needs training department-wide. Our comprehensive approach and professional expertise in training continues to add value to such projects. The results are efficient training administration and accurate assessments of training outcomes.
Challenge: HHS University (a central common-needs training entity serving nearly 70,000 HHS employees) selected Paltech to provide on-site staff to upgrade its Learning Management System. Challenges included integrating disparate data from 12 HHS divisions, reconciling the Unified Financial Management System with the new LMS, marketing the new LMS and training users, under tight deadlines.
Solution: Paltech’s resourcefulness and technical precision in the LMS upgrade led to the award of a second contract to provide training technical support including training design, development, and management services to HHS University.
Result: 10 of 12 HHS operational divisions have been integrated into the central LMS, cost control measures have been instituted, a standardized instructional design system has been implemented, training courses of all types have been designed and implemented, as have various presentations, seminars, and events.