We also are called upon to provide administrative staff, either to supplement government personnel or to fully staff an administrative office. Sometimes this is simply the most effective use of government resources. In other situations the government needs workers with specialized skills and count on Paltech to supply them.
In either case, Paltech provides individuals and teams known for their “can do” attitudes, their outstanding work ethic and commitment, and their attention to detail. Paltech employees are skilled communicators and team players. They are professional and generally contribute to a constructive workplace atmosphere.
Administrative staff members take direction from government personnel when onsite. They are supervised by Paltech personnel who maintain regular contact with on-site workers, provide practical support and stay well informed to ensure client satisfaction.
Challenge: HHS University (a central common-needs training entity serving nearly 70,000 HHS employees) selected Paltech to provide on-site staff to upgrade its Learning Management System. Challenges included integrating disparate data from 12 HHS divisions, reconciling the Unified Financial Management System with the new LMS, marketing the new LMS and training users, under tight deadlines.
Solution: Paltech’s resourcefulness and technical precision in the LMS upgrade led to the award of a second contract to provide training technical support including training design, development, and management services to HHS University.
Result: 10 of 12 HHS operational divisions have been integrated into the central LMS, cost control measures have been instituted, a standardized instructional design system has been implemented, training courses of all types have been designed and implemented, as have various presentations, seminars, and events.