Rapidly-changing requirements for Department of Defense (DoD) training and technical manuals have made life-cycle support, reusable training elements, Web deployment and use of commercial, off-the-shelf (COTS) infrastructure essential features of effective training.
Our training capabilities are comprehensive. Clients rely on Gradient to provide all aspects of training from needs assessment to marketing of training programs, performance monitoring and evaluation. Tasks include:
In response to the need for technical data and training that could be deployed rapidly, delivered anywhere in the world, and immediately updated, Gradient developed a multi-tiered software platform called GeARS.
GeARS manages media-rich content including text, graphics, photography, 2D drawings, 3D models, animations, simulations, and video to engage the end user and teach personnel how to maintain and operate mission critical equipment. The front end of GeARS is a Web deployable non-proprietary viewer designed by instructional systems designers (ISD) and graphical user interface (GUI) experts. GeARS houses, transforms, and renders XML conforming to modern international standards (W3C, S1000D, DITA, SCORM).
Key features of GeARS include:
Challenge: Over the next eight years the United States Coast Guard will take delivery of a fleet of 180 new Response Boats – extraordinarily fast and capable vessels. Logistics support is critical to the operational readiness of these “RB-M”s. The Coast Guard needed an effective way to schedule maintenance, order parts, document engineering change requests and maintenance performed, and myriad other logistics elements – and it needed this support quickly to coincide with delivery of the first boats.
Solution: Paltech’s Gradient eLearning division developed an Interactive Electronic Technical Publication (IETP), incorporating operation and maintenance manuals and integrated with the logistics support package; enabling crews to efficiently operate, maintain, and repair the boat and ensure operational readiness. Our IETP will be the primary interface for field users throughout the Coast Guard to access technical data about the RB-M.
Result: Reduction of both cost of maintenance and time the boats spend at Coast Guard stations. As Admiral Thad Allen put it: “The Coast Guard will be putting the right tools in the hands of their people to do the job our Nation needs them to do.”