TRAINING AND LEARNING; IT
DoS, Foreign Service Institute – Multimedia Labs
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Challenge
The DoS, Foreign Service Institute (FSI) had a need for multimedia language lab maintenance and support, as well as for training services to support their School of Language Studies (SLS).
![](https://pal-tech.com/content/uploads/2019/05/rawpixel-684806-unsplash-1.png)
Solution
We maintained four interactive multimedia language labs and supported the computer-based learning environment and SLS students. Our staff trained language instructors to use the Sony Virtuoso-Soloist learning system to conduct computer-based exercises in the labs. Additionally, we trained students and instructors to use emerging technologies to further facilitate language learning.
Result
Paltech effectively supported 10,300+ user sessions on a monthly basis, conducted 110+ workshops and seminars annually, and trained 1,200+ instructors. We also created learning resources that support 70+ language courses including audio and video files, commercial multimedia courses, and FSI “Express” and “Out and About” courses.