HUMAN CAPITAL; PROGRAM INTEGRATION AND MANAGEMENT
USCIS Office of Human Capital and Training – HR Support
USCIS needed human resources support under the categories of training development and delivery; human capital policies; workforce planning; data analysis; strategic planning, performance management; position management, organizational design; competency modeling and assessments; and proficiency gap analysis.
Under the categories above, Paltech’s experts provided consultation on labor and employee relations, executive resources, and recruitment and staffing, all while managing HR information technology. Our program management professionals monitored internal controls and ensured professional development opportunities were available.
Our team was able to improve human capital management and maximize ROI through developing new ways to measure organizational performance. Our efficient business process improvement methodologies and change management facilitated improved accountability.